How to embed a WhatsApp chat on your website Especially if you can manage to reply fast and use the right informal tone of voice. By inserting your business into that environment, you automatically build a more personal relationship with your customer.

WhatsApp, on the other hand, is an app we all use to talk to our friends and family every single day. This makes it less attractive and special for website visitors. Where live chat used to feel informal and personal, it has grown into a communication channel that many businesses treat the same way as email. This gives them a better experience, and it gives you more time to reply. Unless you have the time to instantly reply all day long.īut when a visitor gets in touch via WhatsApp, they get the same experience - without having to stay on your website to await an answer. And with patience running thinner every day, customers tend to leave faster than ever. When a website visitor reaches out via live chat, you won’t be able to contact them after they leave. There are two main reasons you should consider embedding WhatsApp on your website. Why you should add a WhatsApp webchat to your website Want to get started right away? Sign up for a 14-day free trial and integrate WhatsApp on your website in no time.

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